About the authors -- Acknowledgements -- Foreword from larry hirst cbe -- Introduction -- Starting out -- What is "starting out"? -- Assessing your current position -- Creating the case for change -- Building a strategic plan -- Your role as a change agent -- Who is there to help? : working with external providers -- Taking the leap -- Building your team -- Communicating the change -- Bias and unconscious bias training -- Talent management : recruitment to career development -- Talent management : reward to exit -- Networks -- Achieving change -- Inclusive leadership development -- New ways of working -- Removing barriers and obstacles -- Thinking global, acting local -- Reaping the rewards -- Measuring impact and realising the benefits -- Embedding your strategy into the culture -- Leveraging d & i in the market -- Looking forward -- Conclusion -- References.