"Effective communication is a critical skill that influences your professional success, the stability of your family life, and your personal happiness. Your ability to communicate effectively is seriously hampered if you can't assert yourself constructively. If you've ever felt paralyzed by an imposing individual or strongly argued opposing point of view, you know that a lack of assertiveness can leave you feeling marginalized and powerless. 'The Assertiveness Workbook' contains effective, cognitive behavioral techniques to help you become more assertive. Learn how to set and maintain personal boundaries without becoming inaccessible. Become more genuine and open in relationships without fearing attack. Defend yourself when you are criticized or asked to submit to unreasonable requests."--Publisher description.

What is assertiveness? -- Overcoming the stress barrier -- Overcoming the social barrier -- Overcoming the belief barrier -- Reality check -- On the launchpad: Preparing for change -- Becoming visible: Nonverbal behavior -- Being present: Giving your opinion -- Taking the good: Receiving positive feedback -- Giving helpful positive feedback -- Taking the valuable: Receiving negative feedback -- Constructive, not critical: Giving corrective feedback -- The assertive "no" -- Making requests without controlling others -- Countdown to confrontation -- Constructive confrontation -- Being you.