"Crew (or Cockpit) Resource Management training originated from a NASA workshop in 1979 that focused on improving air safety. The NASA research at that time found the primary cause of the majority of aviation accidents to be human error, and further showed the main problems to be failures of interpersonal communication, leadership, and decision making in the cockpit. This book, authored by the first generation of CRM experts, is the first comprehensive work on CRM. Crew Resource Management is a far-reaching discussion of crew coordination, communication, and resources from both within and without the cockpit. A valuable resource for commercialand military airline training curriculum, the book is also a valuable reference for business professionals who are interested in effective communication among interactive personnel."--Publisher's description.

First ed. published as: Cockpit resource management / edited by Earl L. Wiener, Barbara G. Kanki, Robert L. Helmreich. c1993.

Why CRM? Empirical and theoretical bases of human factors training / Robert L. Helmreich and H. Clayton Foushee -- Teamwork and organizational factors / Frank J. Tullo -- Crews as groups : their formation and their leadership / Robert C. Ginnett -- Communication and crew resource management / Barbara G. Kanki -- Flight crew decision-making / Judith M. Orasanu -- CRM (non-technical) skills : applications for and beyond the flight deck / Rhona Flin -- The design, delivery and evaluation of crew resource management training / Marissa L. Suffler, Eduardo Salas and Luiz F. Xavier -- Line oriented flight training (LOFT) : the intersection of technical and human factor crew resource management (CRM) team skills / William R. Hamman -- Line operations simulation development tools / Michael Curtis and Florian Jentsch -- Crew resource management (CRM) and line operations safety audit (LOSA) / Bruce A. Tesmer -- Crew resource management : spaceflight resource management / David G. Rogers -- The migration of crew resource management training / Brenton J. Hayward and Andrew R. Lowe -- A regulatory perspective / Kathy H. Abbott -- A regulatory perspective II / Douglas R. Farrow -- Integrating CRM into an airline's culture : the Air Canada process / Norman Dowd -- The accident investigator's perspective / Robert L. Sumwalt, III and Katherine A. Lemos -- The airlines' perspective : effectively applying crew resource management principles in today's aviation environment / Don Gunther -- Conversations on CRM from outside the USA / José Anca -- The military perspective / Paul O'Connor, Robert G. Hahn and Robert Nullmeyer -- Airline pilot training today and tomorrow / Linda M. Orlady -- The future of CRM / Robert Helmreich, José Anca and Barbara G. Kanki.