A guide to reengineering companies in an effective manner.

Includes index.

Management? why reengineer management? -- The ordeal of management -- Living the questions -- What is this business for, anyway? -- Cases in point, how we decided -- What kind of culture do we want? -- Cases in point, what we wanted -- How will we do our work? -- Cases in point, thinking about management processes -- What kind of people do we want to work with? -- Cases in point, how we chose -- The second managerial revolution.