A cult of anti-expertise sentiment has coincided with anti-intellectualism, resulting in massively viral yet poorly informed debates ranging from the anti-vaccination movement to attacks on GMOs. As Tom Nichols shows in The Death of Expertise, there are a number of reasons why this has occurred-ranging from easy access to Internet search engines to a customer satisfaction model within higher education.

Compact discs.

Introduction: The death of expertise -- Experts and citizens -- How conversation became exhausting -- Higher education : the customer is always right -- Let me google that for you : how unlimited information is making us dumber -- The "new" new journalism, and lots of it -- When the experts are wrong -- Conclusion: Experts and democracy.