"Ira Chaleff's Courageous Followers model has facilitated healthy upward information flow in organization for over fifteen years. The Harvard Business Review called Chaleff a pioneer in the emerging field of followership--this new edition shares his latest thinking on an increasingly vital topic. The updated third edition includes a new chapter, 'The Courage to Speak to the Hierarchy.' Much of Chaleff's model is based on followers having access to the leader. But today, followers can be handed questionable policies and orders that come from many levels above them--even from the other side of the world. Chaleff explores how they can respond effectively, particularly using the power now available through advances in communications technology." -- Back Cover

"A BK business book."

The dynamics of the leader-follower relationship -- The courage to assume responsibility -- The courage to serve -- The courage to challenge -- The courage to participate in transformation -- The courage to take moral action -- The courage to speak to the hierarchy -- The courage to listen to followers.