"Full of inspired wisdom, Tough Cookies describes the Girl Scouts' transformative journey to become and integrated, unified movement for girls. Learn how this massive non-profit addressed its most pressing challenges, including how to rebrand itself not just as a gaggle of cute girls selling cookies and camping, but as the most important organization for girl culture; create the world's best personal leadership development model for girls; provide efficient and effective governance to deliver scouting to girls; make it easier for volunteers to lead troops; attract donors; remain democratic and mission-focused throughout the merger process. ... Discover how lessons from Girl Scouts of the USA can help your organization achieve such lasting success"--Dust jacket.

Includes index.

Leadership out of balance -- How I got here -- Talk less, listen more -- A logical conclusion -- Facing the brutal truths -- Trust me, this is going to work -- What to keep, and what to let go -- Oh, yeah? Prove it!