The late Peter Drucker's management principles continue to be studied and applied by managers all over the world.

Foreword / by Frances Hesselbein -- Introduction: Peter Drucker and leadership -- The leader's role in shaping the organization's future -- The fundamental decision: determining the business of the organization -- The process: creating a strategic plan -- Look, listen, and analyze: the information the leader needs -- Methodology: developing Drucker-based strategies -- Taking action: what it takes to implement your plan -- Ethics and personal integrity -- Drucker's views on business ethics -- Effective leadership and personal integrity -- The seven deadly sins of leadership -- Effective leadership and corporate social responsibility -- The responsibility of a corporation: first, do no harm -- The military: Drucker's model organization -- Leadership lessons from Xenophon -- Training and developing leaders -- Promotion and staffing -- The heart of leadership -- Leadership for upper management -- Motivation and leadership -- Leadership style as a motivator -- Motivating to peak performance -- Charisma as a motivator -- The volunteer paradigm -- The marketing model of leadership -- Applying marketing to leadership -- Applying segmentation to leadership -- Applying positioning to the organization and the leader -- The role of influence and persuasion on strategy and tactics -- Epilogue: Drucker's legacy -- Notes -- About the author -- Index.