This manual is written to assist fire and emergency services personnel in meeting the job performance requirements of the standard National Fire Protection Association (NFPA) 1021, Standard for Fire Officer Professional Qualifications (2003). It provides the basic level of knowledge that is required for Level I and Level II fire officers and officer candidates. -Pref.

Fire office level I -- Transition to the role of company officer -- Leadership -- Supervision -- Logic, ethics, and decision-making -- Legal responsibilities and liabilities -- Interpersonal communications -- Oral communications -- Written communications -- Administrative functions -- Safety and health issues -- Organizational structure -- Company-level training -- Human resources management -- Labor/management relations -- Community relations and public fire and life-safety education -- Records management -- Preincident planning -- Incident scene communications -- Incident scene management -- Incident scene operations -- Postincident activities -- Fire office level II -- Management activities -- Types and forms of government -- Interagency and intergovernmental cooperation -- Analyses, evaluations, and statistics -- Human resources management II -- Administrative responsibilities -- Fire and life-safety inspections -- Fire investigations -- Multiunit emergency scene operations -- Postincident analysis and critique -- Safety investigations and analyses -- Learning objectives and job performance requirement (JPR) correlation -- Organizational chart -- Code of ethics as department directive -- Informaiton officer checklist -- Sample request for proposal -- Sample customer-satisfaction survey form -- Firefighter safety stand down -- Sample media guidelines -- Fire flow calculations -- NIOSH firefighter fatality report, Ohio, 1998 -- National Incident Management System-Incident Command System (NIMS-ICS) forms -- Scene entry consent forms -- Court cases on warrants -- Postincident analysis -- Management theories -- Private and nongovernmental organizations -- Homeland security presidential directive no. 5 -- Self-Contained Breathing Apparatus (SSBA) survey form -- Equipment evaluation form -- Frequency and severity of risk formula.