Item Detail Information
Loyalty rules! : how today's leaders build lasting relationships
Book
Loyalty rules! : how today's leaders build lasting relationships
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Title
Loyalty rules! : how today's leaders build lasting relationships
Authors
Reichheld, Frederick F
Subjects
Customer loyalty.
Customer relations.
Language
English
Published
Boston, Mass. : Harvard Business School ; London : McGraw-Hill, 2003.
Publication Desc
240 p. ;
ISBN
1591393248
Dimensions
24 cm.