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Part one : Foundations : Introduction -- Knowledge at work -- Strategic frameworks -- The challenges of change -- Leadership and other roles -- Knowledge audit and beyond -- Part two : Tools and techniques : The knowledge-friendly office -- Expanding networks -- Learning from peers -- Learning from practice -- Communities of practice -- Organisational memory -- Personal knowledge management -- Synergies -- Part three : Knowledge management in practice : Introduction to the case studies -- Aedas -- Arup -- Broadway Malyan -- Buro Happold -- Edward Cullinan architects -- Feilden Clegg Bradley -- Penoyre & Prasad -- Whitbybird -- WSP -- Case studies on foresight and hindsight -- Epilogue.