"An Essential knowledge resource."

Introduction. History of learning technologies -- Moving to virtual classrooms -- How this guide is organized -- Note about terminology -- Introduction to the synchronous classroom. New versus older delivery methods: Traditional instruction ; Asynchronous instruction ; Synchronous instruction ; Blended instruction -- Synchronous classroom -- Synchronous software -- Facilitating in the synchronous classroom. Profile of an effective synchronous trainer -- Synchronous trainer's workstation -- Producer -- Leader guides for trainer/producer collaboration -- Communicating in the synchronous classroom. Using visuals -- Using your voice -- Language tips -- Gauging participation -- Using the collaboration tools -- Note on class size -- Rules of thumb -- Synchronous classroom management. Managing time and scheduling issues -- Determining the best length for program -- Communicating with class participants -- Preparing to facilitate the class -- Using your leader guide effectively -- Managing the technology. Creating a seamless production -- Troubleshooting technology -- Working with synchronous participants. Participant experience -- Learning how to learn online -- Ground rules -- Effective learning environment -- Participant guides -- Synchronous events. eMeetings -- Expert Q & A -- Webinars -- Learning events -- Final thought -- Appendix: Synchronous software features checklist ; Synchronous classroom management checklists ; Recommended resources for synchronous and blended e-learning -- Glossary of terms.