Part 1Integrity-The Nature of Character -- Chapter 1 Character, Culture, and Change -- 9 -- Chapter 2 Leadership Character Model -- 27 -- Part 2 Respect-The Will to Understand -- Chapter 3 Empathy -- 49 -- Chapter 4 Emotional Mastery -- 67 -- Chapter 5 Lack of Blame -- 87 -- Chapter 6 Humility -- 101 -- Part 3 Responsibility-The Power to Act -- Chapter 7 Accountability -- 117 -- Chapter 8 Courage -- 137 -- Chapter 9 Self-Confidence -- 151 -- Chapter 10 Focus on the Whole -- 165 -- Integrity at Work, and All the Time -- 183.