"With answers to ten questions people ask" -- Cover. 1st ed. published: Boston : Houghton Mifflin, c1981.

pt. 1.:Problem -- Don't bargain over positions -- pt. 2 : Method -- Separate the people from the problem -- Focus on interests, not positions -- Invent options for mutual gain -- Insist on using objective criteria -- pt. 3. : Yes, but... -- What if they are more powerful? -- What if they won't play? -- What if they use dirty tricks? -- pt. 4 : In Conclusion -- pt. 5 : Ten questions people ask about getting to yes.