Shackleton Saga1 -- Part 1 Ten Strategies for Leading at The Edge -- 1 Vision and Quick Victories: Never lose sight of the ultimate goal, and focus energy on short-term objectives 15 -- 2 Symbolism and Personal Example: Set a personal example with visible, memorable symbols and behaviors 29 -- 3 Optimism and Reality: Instill optimism and self-confidence, but stay grounded in reality 40 -- 4 Stamina: Take care of yourself: Maintain your stamina and let go of guilt 56 -- 5 Team Message: Reinforce the team message constantly: "We are one--we live or die together." 70 -- 6 Core Team Values: Minimize status differences and insist on courtesy and mutual respect 86 -- 7 Conflict: Master conflict--deal with anger in small doses, engage dissidents, and avoid needless power struggles 98 -- 8 Lighten Up! Find something to celebrate and something to laugh about 113 -- 9 Risk: Be willing to take the Big Risk 125 -- 10 Tenacious Creativity: Never give up--there's always another move 139 -- Part 2 Case Studies in Leading at The Edge -- 01 Introduction to the Case Studies 153 -- 12 Business Communication Systems (AT&T/ Lucent Technologies): Back to the Future 157 -- 13 Rice Health Systems: Healing a Sick Organization 170 -- 14 Weyerhaeuser Company: Transforming a Culture 185 -- 15 Malden Mills: Rising from the Ashes 198 -- Part 3 Continuing Your Expedition -- 16 Learning to Lead at The Edge 215 -- 17 Epilogue: A Perspective on Success and Failure 227 -- Part 4 Resources for Leading at The Edge -- Critical Leadership Skills Survey 234 -- Your Leadership Expedition: A Personal Development Plan 241 -- Your Leadership Expedition Map 245.