Part IKnowledge Continuity in the Information Age -- 1 Knowledge Loss in the Information Age -- 3 -- 2 Knowledge as a Capital Asset -- 17 -- 3 Knowledge Continuity: The New Management Function -- 39 -- 4 Knowledge Learning Curve -- 67 -- Part II Confessions of a Continuity Manager -- 6 Six Steps to Continuity Management -- 98 -- 7 Knowledge Continuity Assessment -- 112 -- 8 Designing the Knowledge Profile -- 124 -- 9 Developing K-PAQ: The Knowledge Profile Analysis Questions -- 143 -- 10 Developing K-Quest: The Knowledge Questionnaire -- 171 -- 11 Creating the Knowledge Profile -- 185 -- Part III Knowledge Asset Management -- 12 Operational Knowledge Transfer and Acquisition -- 203 -- 13 Realignment of the Organizational Culture and Reward System -- 226 -- 14 Continuity Management in Practice -- 240.