Book
|
Title
The big book of customer service training games : quick, fun activities for training customer service reps, salespeople, and anyone else who deals with customers -- Customer service training games
Subjects
Language
English
Published
New York : McGraw-Hill, ©1999.
Publication Desc
xiv, 209 p. : ill. ;
ISBN
0070779740 (pbk.) :
LCCN
98067041
Dimensions
24 cm.