"This thoroughly revised edition can help practitioners of diagnosis directly address concerns that are critical to clients, rather than just provide feedback on current conditions and operations. In an authoritative yet readable fashion, author Michael I. Harrison presents updated treatments of the uses of diagnosis, evaluating organizational effectiveness, improving team performance, planning organization redesign projects, and assessing organization-environment relations and competitive strategy. Also treated are the politics of change management, professional dilemmas, and ethical issues confronting practitioners." "Professors of research methods across the social sciences will find Diagnosing Organizations, Third Edition an invaluable text for their courses."--Jacket.

Diagnosis : approaches and methods --Open-systems models -- Assessing individual and group behavior -- System fits and organizational politics -- Environmental relations -- Challenges and dilemmas of diagnosis -- General orientation interview -- Instruments for diagnosis and assessment -- A guide to diagnosing behavior during meetings -- Resources for developing expertise in diagnosis.