For HR directors, corporate trainers, college administrators, diversity trainers and study abroad educators, this book provides a cutting-edge framework and an innovative collection of ready-to-use tools and activities to help build cultural competence from the basics of understanding core concepts of culture to the complex work of negotiating identity and resolving cultural differences."Building Cultural Competence" presents the latest work in the intercultural field and provides step-by-step instructions for how to effectively work with the new models, frameworks, and exercises for building learners cultural competence.

How to use this book -- The developing art of intercultural facilitation -- The developing art of intercultural facilitation -- How to design and assess and intercultural learning experience -- Introduce core concepts -- Understand differences -- Explore cultural values -- Navigate identity -- Manage cultural transitions -- Communicate effectively -- Build global teams -- Resolve differences -- Develop professionally.