Includes maps of: Former Yugoslavia; Balkan War Zone, 1992-94; Vance Owen Peace Plan; UNPROFOR and Safe Areas in Bosnia-Hercegovina; Siege of Kosovo; Dayton Agreement, 21 November 1995.

Introduction --Chronology -- Background to war : the collapse of Yugoslavia -- Warring sides : the uneven contest -- Outbreak : stumbling into violence -- The Fighting : the destruction of Yugoslavia -- Portrait of a soldier : Lieutenant-Colonel Bob Stewart : UN warrior -- The World around war : global perspectives -- Portrait of a civilian : Zlata's diary -- How the war ended : from peacekeeping to peace enforcement -- Conclusion and consequences : the Dayton Agreement -- Further reading -- List of abbreviations -- Glossary of names.