The "Handbook" stands alone as a rigorous, evidence-based body of knowledge under the banner of the International Society for Performance Improvement's "performance landscape," and for the first time provides a unified and authoritative compendium of standard principles and best practices for improving productivity and performance in the workplace. Featuring best-in-field researchers, thinkers, and practitioners across several disciplines and geographic boundaries, each volume provides a current review of all information presently available for the three core areas of improving performance in the workplace: instructional design and training delivery; intervention selection and implementation; and measurement and evaluation.

"Co-Published by the International Society for Performance Improvement."

Vol. 1. Instructional design and training delivery / edited by Kenneth H. Silber and Wellesley R. Foshay. Part I. Foundations. Some principles underlying the cognitive approach to instructional design / Wellesley R. Foshay -- A principle-based model of instructional design / Kenneth H. Silber -- Origins and evolution of instructional systems design / Michael Molenda ; Part II. Analysis. Collecting analysis data / Jeanne Hites Anderson -- From performance analysis to training needs assessment / Kerry J. Burner -- Behavioral task analysis / Herbert H. Bell, Dee H. Andrews, Wallace H. Wulfeci II -- Cognitive task analysis: RESEARCH AND EXPERIENCE / Steven W. Villachica, Deborah L. Stone ; Part III. Instructional strategies. An analysis of the failure of electronic media and discovery-based learning: evidence for the performance benefits of guided training methods / Richard E. Clark...(et al) -- Instructional strategies for receptive learning environments / Richard E. Mayer, Ruth Colvin Clark -- Instructional strategies for directive learning environments / Roth Colvin Clark, Richard E. Mayer -- Assembling and analyzing the building blocks of problem-based learning environments / David H. Jonassen -- High engagement strategies in simulation and gaming / Conrad G. Bills -- Video game-based learning: an emerging paradigm for instruction / Kurt D. Squire -- Training complex psychomotor performance skills: a part-task approach / Peter J. Fadde ; Part IV. Evaluation. An overview of level two certification processes / Sharon A. Shrock, William C. Coscarelli -- The role of evaluation in instructional design / Steven M. Ross, Gary R. Morrison ; Part V. Management. Managing ID/training development and delivery / Deborah Singer Dobson...(et al) -- Managing relationships in the performance improvement process / Jane Ranshaw -- Managing ID in the context of a training organization / Heather C. maitre, Susan A. Smith. Vol. 2. Selecting and implementing performance interventions / edited by Ryan Watkins and Doug Leigh. Part I. Introduction. HPT models: an overview of the major models in the field / Frank S. Wilmoth, Christine Prigmore, Marty Bray -- Linking practice and theory / Seun Youn Chyung, Shelley A. Berg -- The performance pyramid / John Wedman ; Part II. Vision, mission, and objectives. Future search / Marvin Weisbord, Sandra Janoff -- SWOT analysis / Doug Leigh -- Appreciative inquiry / Marvin Faure, Jennifer Rosenzweig, Darlene Van Tiem ; Part III. Resources. Organizational restructuring / Sally Lollie, Hillary Leigh ; Part IV. Expectations and feedback. Realistic job previews / Jim Breaugh -- 360-degree feedback / Eugene Kutcher, John Donovan, Steven J. Lorenzet -- Performance measurement and management systems / Ingrid Guerra-Lopez -- Achieving improved performance through managerial coaching / Andrea D. Ellinger...(et al) -- Performance management systems / David G. Gliddon ; Part V. Tools, environment, and processes. Electronic performance support systems / Frank Nguyen -- Performance aids / Miki lane -- Knowledge management / Debra Haney, James T. Driggers -- The change readiness rubric / Bea Griffith -- Process improvement / Marcey Uday-Riley, Ingrid Guerra-Lopez ; Part VI. Incentives, rewards, and recognition . Incentive systems / Steven J. Condly -- Rewards, positive reinforcement, and incentive systems / Jessica Jean Frumkin -- Employee and executive compensation / tahir M. Nisar ; Part VII. Motivation and self-concept. Motivational communication / Lya Visser -- Career mentoring / Christine D. Hegstad -- Job crafting / Michelle French ; Part VIII. Knowledge and skills. E-learning / Ryan Watkins -- Cross-disciplinary team learning / Scott P. Schaffer -- Mentoring / Stella Louise Cowan -- Executive leadership coaching / Daniel White ; Part IX. Performance capacity. Outsourcing / Judith A. Hale -- Succession planning and management / Hillary Leigh ; Part X. Organizational culture. Organizational culture / Anthony Marker -- Diversity and cultural competence / Tyrone A. Holmes ; Part XI. Continuous monitoring. Needs assessment / James W. Altschuld, Traci L. Lepicki -- Data collection / Anne F. Marrelli ; Part XII. Significant accomplishments. Return on investment / Patti P. Phillips, Jack J. Phillips. Vol. 3. Measurement and evaluation. Part I. Perspectives in measurement and evaluation. Measurement, evaluation, and research: feedback for decision making / Carl Binder -- Measurement and evaluation in the workplace / Lori G. Bosteder, Darlene Russ-Eft -- Unleashing the positive power of measurement in the workplace / Dean R. Spitzer -- Relating training and business performance: the case for a business evaluation strategy / William J Tarnacki II, Eileen R. Banchoff -- Success case methodology in measurement and evaluation / Anne M. Apking, Tim Mooney ; Part II. Pillars in measurement and evaluation. Needs assessment: a lighthouse beacon / Catherine M. Sleezer, Darlene Russ-Eft -- The impact evaluation process / Ingrid J. Guerra-López -- Full-scope evaluation: do you "really oughta, wanna" / Joan C. Dessinger, James L. Moseley -- How to use Kirkpatrick's taxonomy effectively in the workplace / Richard B. Pearlstein --Ethical considerations in performance measurement / David L. Solomon ; Part III. Mosaics in measurement and evaluation. Performance-based evaluation: tools, techniques, and tips / Judith A. Hale -- Test strategies: verifying capability to perform / Peter R. Hybert -- The business of program evaluation: ROI / Patti P. Phillips, Jack J. Phillips -- Integrated evaluation: improving performance improvement / Nancy B. Hastings -- Using evaluation results to improve human performance technology projects / Carol K. Diroff ; Part IV. Frontiers in measurement and evaluation. Understanding context: evaluation and measurement in non-profit sectors / Dale C. Brandenburg -- Using new technology to create a user-friendly evaluation process / William J. Rothwell, Anita Pane Whiteford -- New kids on the block: evaluation in practice / Debra M. Smith -- Expanding scope of evaluation in today's organizations / Darlene Russ-Eft -- The changing role of evaluators and evaluation / Roger Chevalier.