Knowing what emotional intelligence is, and knowing how to use it to improve your life, are two very different things. "Emotional Intelligence 2.0" delivers a step-by-step program for increasing your emotional intelligence using the four core EQ skills -- self-awareness, self-management, social awareness, and relationship management -- to exceed your goals and achieve your fullest potential.

"Includes a new & enhanced online edition of the world's most popular emotional intelligence test."

Foreword / Patrick Lencioni -- The journey -- The big picture -- What emotional intelligence looks like: understanding the four skills -- Digging in: an action plan to increase your EQ -- Self-awareness strategies -- Self-management strategies -- Social awareness strategies -- Relationship management strategies -- Epilogue: just the facts: a look at the latest discoveries in emotional intelligence -- Discussion questions for reading groups.