Draws on candid insights by more than two hundred CEOs to counsel business leaders on how to build and foster a corporate culture that promotes innovation and drives results.

Includes index.

Why culture matters -- A simple plan -- Rules of the road -- A little respect -- It's about the team -- Adult conversations -- The hazards of e-mail -- Play it again and again -- Building better managers -- Surfacing problems -- School never ends -- The art of smarter meetings -- Knocking down silos -- Sparking innovation -- Can we have some fun? -- Alone at the top.