"Exceptional Leadership describes the professional and personal skills and behaviors that managers need to lead successfully and thrive in healthcare's high-stakes environment. The book offers a leadership competency model based on four themes: well-cultivated self-awareness, compelling vision, a real way with people, and masterful execution. Each competency is covered in its own chapter that defines it, provides examples and advice, and outlines common skill deficits"-- Provided by publisher.

Competency 1 : Leading With Conviction -- Competency 2 : Using Emotional Intelligence -- Competency 3 : Developing Vision -- Competency 4 : Communicating Vision -- Competency 5 : Earning Trust And Loyalty -- Competency 6 : Listening Like You Mean It -- Competency 7 : Giving Great Feedback -- Competency 8 : Mentoring -- Competency 9 : Developing High-Performing Teams -- Competency 10 : Energizing Staff -- Competency 11 : Generating Informal Power -- Competency 12 : Building True Consensus -- Competency 13 : Mindful Decision Making -- Competency 14 : Driving Results -- Competency 15 : Stimulating Creativity -- Competency 16 : Cultivating Adaptability -- Systems Approaches to Leadership Development -- Leadership Coaches -- Mentors : How to Find and Work with Them -- Developing a Feedback-Rich Working Environment -- Physician Leadership Development and Competencies -- Final Questions About the Exceptional Leadership Model.