Never split the difference : negotiating as if your life depended on it
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Never split the difference : negotiating as if your life depended on it
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Chris Voss' career as a hostage negotiator brought him face-to-face with bank robbers, terrorists, and international kidnappers. Revealing the skills that helped him to save lives, he reveals nine effective principles you can use to become more persuasive in your professional and personal life.
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