New York Times bestseller Mark Murphy reveals how to shake up your employee engagement survey to address the new realities of 2023 and beyond. Currently, too many organizations use surveys that haven't fundamentally changed in decades, they share their data with employees haphazardly (if at all), their survey questions are too abstract and unactionable, and their survey scales are actually hindering improvements in their scores. That's why this book challenges the big myths and outdated thinking about employee engagement surveys. We'll explore why you should never ask a survey question you don't know how to fix, the reason you can't ask people if they're satisfied, how 5-point scales are actually hurting your scores, and why you should ignore your lowest scores. You'll discover the best survey questions to drive immediate action and improvement, specific actions that managers can take to improve employee engagement, how to fix the big communication mistake that undermines most survey efforts, and much more!

What's the actual purpose of employee surveys? -- Never ask a question you don't know how to fix -- Don't ask people if they're satisfied -- What topics should you assess? -- Don't use 5-point scales -- Ignore your lowest scores -- How to uncover the hidden insights buried in survey comments -- Feel grateful for your scores, even if they're low -- Employee engagement is not an HR issue -- How leaders can take action to improve employee engagement -- How smart Ceos use surveys -- Disengaged employees are more motivated than you think -- Strange times are great for employee surveys -- Most companies fail to effectively communicate their survey results -- Special topics you can address with your employee survey.