"Whether fractured by major incident or minor irritation, the emotions provoked can often feel insurmountable, preventing a relationship from moving forward and the offended from moving on. Discover why certain apologies clear the path for emotional healing, reconciliation, and freedom, while others fall desperately short"-- ""I said I was sorry! What more do you want?"Even in the best of relationships, we mess up. We say and do things we deeply regret later on. So we need to make things right. But just saying you're sorry isn't enough. That's only the first step on the road to restoration.In The 5 Apology Languages, Gary Chapman, the #1 New York Times bestselling author of the 5 Love Languagesª, partners with Jennifer Thomas to help you on the journey toward restored relationships. True healing comes when you learn to:Express regret: "I'm sorry."Accept responsibility: "I was wrong."Make restitution: "How can I make it right?"Plan for change: "I'll take steps to prevent a reoccurrence."Request forgiveness: "Can you find it in your heart to . . . ?"Don't let hurts linger or wounds fester. Start on the path to healing today and discover how meaningful apologies can make your friendships, family, and marriage stronger than ever before"-- Provided by publisher. Provided by publisher.

Revised and updated edition of When Sorry Isn't Enough, originally published in 2006 as: The five languages of apology : how to experience healing in all your relationships.

Righting wrongs -- "I;m sorry" : expressing regret -- "I was wrong" : accepting responsibility -- "How can I make it right?" : making restitution -- "I'll take steps to prevent a recurrence" : planned change -- "Can you find it in your heart..." : requesting forgiveness -- How do you say you're sorry? -- What if you don't want to apologize? -- Learning to forgive -- Healing your family relationships -- Choosing to forgive yourself -- Truly sorry, truly forgiven.