In this guide to social success, now revised for the modern era, communication expert Debra Fine reveals the techniques and strategies anyone can use to make small talk in any situation. Small talk is more than just chitchat; it's a valuable tool to help you climb the corporate ladder, widen your business and social circles, and boost your self-confidence. With practical advice and simple conversation "cheat sheets," this book offers easy-to-learn techniques that will allow you to feel comfortable in any type of social situation--from a video meeting to a first date to a cocktail party where you don't know a soul. Debra Fine will show you how to learn to connect with others regardless of the occasion, event, or situation, come across as composed and self-assured when entertaining, avoid awkward silences and "foot in mouth" disease, convey warmth and enthusiasm so that other people feel good about being near you, and make a positive, lasting impression from the minute you say hello.

What's the big deal about small talk? --Get over your mom's good intentions -- Take the plunge: start a conversation! -- Keep the conversation going! -- Let's give 'em something to talk about -- Hearing aids and listening devices -- Prevent pregnant pauses with preparation -- Conversational clout -- Crimes and misdemeanors -- Fumbling the conversation ball -- The graceful exit -- The conversational ball is in your court! -- Make the most of networking events! -- Surviving the singles scene -- Feel-good factor -- Holiday party savvy -- Carpe diem.