"Gerard Egan's The Skilled Helper is internationally recognized for its successful problem-management approach to effective helping. Egan's practical, three-stage model will help you learn to use a wide variety of counseling skills appropriately and effectively; develop a solid foundation as a basis for building your own personal counseling orientation; master practical strategies for facilitating client change; and be able to confront and deal with the "shadow side of helping."" "And, throughout the book, vivid examples show helping skills in action in a vast array of possible relationships and settings - from correctional institutes and hospitals to private practice."--BOOK JACKET.

Pt. 1 Laying the Groundwork Ch. 1 Introduction -- Ch. 2 Overview of the Helping Model -- Ch. 3 Building the Helping Relationship: Values in Action -- Ch. 4 A Bias Toward Action -- Pt. 2 Basic Communication Skills for Helping -- Ch. 5 Communication Skills I: Attending and Listening -- Ch. 6 Communication Skills II: Basic Empathy and Probing -- Pt. 3 Stage I of the Helping Model and Advanced Communication Skills -- Ch. 7 Step I-A: Helping Clients Tell Their Stories -- Ch. 8 Step I-B: Helping Clients Challenge Themselves -- Ch. 9 Communications Skills III: Skills and Guidelines for Effective Challenging -- Ch. 10 Step I-C: Leverage-Helping Clients Work on the Right Things -- Pt. 4 Helping Clients Develop Programs for Constructive Change -- Ch. 11 Perspectives and Skills for Constructing a Better Future -- Ch. 12 Step II-A: A Better Future-What Do you Want? Possibilities -- Ch. 13 Steps II-B and II-C: Choices and Commitment -- Ch. 14 Step III-A: Strtegies-What Do Clients Need to do to Get What They Want? -- Ch. 15 Step III-B: Best-Fit Strategies-What Actions are Best for the Client? -- Ch. 16 Step III-C: Making Plans-Helping Clients Develop Action Programs that Work -- Ch. 17 Making Things Work-Helping Clients Get What They Want and Need.