This introductory level textbook critically reviews and analyses the key themes underpinning knowledge management in organisations. It presents the key debates in this area, including coverage of epistemologies of knowledge, managing and sharing knowledge, and learning and innovation.

The contemporary importance of knowledge and knowledge management --The objectivist perspective on knowledge -- The practice-based perspective on knowledge -- What is knowledge management? -- Knowledge intensive firms and knowledge workers -- Learning and knowledge management -- Innovation and knowledge processes -- Unlearning, knowledge loss, of the protection of knowledge -- Objectivist perspectives on ICTS and knowledge management -- Practice-based perspectives on ICTS and knowledge management -- The influence of socio-cultural factors in motivating workers to participate in knowledge management initiatives -- Communities of practice -- Boundary-spanning knowledge processes in heterogeneous collaborations -- Power, politics, conflict, and knowledge processes -- Facilitating knowledge management via the use of human resource management practices -- Leadership, organizational culture management, and knowledge management.