At Rockwell Collins, the rocket scientists are busy making rockets. So who did they trust to revolutionize their training and development?

Step 1 : understand the business -- Step 2 : conduct the organizational assessment -- Step 3 : define your core objectives -- Step 4 : plan your strategy -- Step 5 : select your vendors -- Step 6 : build the business case -- Step 7 : take the show on the road -- Step 8 : implement -- Step 9 : assess and modify -- Step 10 : celebrate your success -- Looking toward the future -- Lessons learned.

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