Preceded by Delmar's comprehensive medical assisting / Wilburta Q. Lindh, Marilyn S. Pooler, Carol D. Tamparo, Barbara M. Dahl, Julie A. Morris, Angela P. Rein. Fifth edition. 2014.

Ch. 1. The medical assisting profession -- Ch. 2. Health care settings and the health care team -- Ch. 3. Coping skills for the medical assistant -- Ch. 4. Therapeutic communication skills -- Ch. 5. The therapeutic approach to the patient with a life-threatening illness -- Ch. 6. Legal considerations -- Ch. 7. Ethical considerations -- Ch. 8. Emergency procedures and first aid -- Ch. 9. Creating the facility environment -- Ch. 10. Computers in the medical clinic -- Ch. 11. Telecommunications -- Ch. 12. Patient scheduling -- Ch. 13. Medical records management -- Ch. 14. Written communications -- Ch. 15. Medical documents -- Ch. 16. Medical insurance -- Ch. 17. Medical coding -- Ch. 18. Daily financial practices -- Ch. 19. Billing and collections -- Ch. 20. Accounting practices -- Ch. 21. Infection control and medical asepsis -- Ch. 22. The patient history and documentation -- Ch. 23. Vital signs and measurements -- Ch. 24. The physical examination -- Ch. 25. Obstetrics and gynecology -- Ch. 26. Pediatrics -- Ch. 27. Male reproductive system -- Ch. 28. Gerontology -- Ch. 29. Examinations and procedures of body systems -- Ch. 30. Assisting with minor surgery -- Ch. 31. Diagnostic imaging -- Ch. 32. Rehabilitation and therapeutic modalities -- Ch. 33. Nutrition in health and disease -- Ch. 34. Basic pharmacology -- Ch. 35. Calculation of medication dosage and medication administration -- Ch. 36. Cardiac procedures -- Ch. 37. Regulatory guidelines for safety and quality in the medical laboratory -- Ch. 38. Introduction to the medical alboratory -- Ch. 39. Phlebotomy: venipuncture and capillary puncture -- Ch. 40. Hematology -- Ch. 41. Urinalysis -- Ch. 42. Basic microbiology -- Ch. 43. Specialty laboratory tests -- Ch. 44. The medical assistant as clinic manager -- Ch. 45. The medical assistant as human resources manager -- Ch. 46. Preparing for medical assisting credentials -- Ch. 47. Employment strategies.