Professional etiquette reaches far beyond which fork to use at a formal dinner. In fact, from handling business meetings to using smart devices to cultivating one's career, professional etiquette is critical to personal and professional success for everyone from new graduates to seasoned nurses. This updated edition will prepare nurses handle awkward and challenging situations. This preparation will increase the reader's confidence, enhance their reputation, and focus their career aspirations. Using a conversational Q & A format, author Kathleen D. Pagana provides readers with the tools they need to become a polished, confident professional. This book will help readers: Interact with everyone from executives to subordinates with grace and confidence, regardless of the setting or situation, interview successfully for a new job or position, manage or moderate productive meetings, manage their online and social media interactions safely and professionally, dine with confidence in any business or social setting, thrive, not just survive, in culturally diverse interactions and increase their comfort and confidence with business travel.

Title from book home page (EBL, viewed July 27, 2016).

Making your acquaintance -- When talk's not cheap -- Appearances are (almost) everything -- Interviewing : what you say gets you what you want! -- Meetings still matter : making meetings work for you -- Communication technology : controlling it before it controls you -- Avoiding blunders with social media : how social media can affect your career -- Mingling amongst the cocktail set : juggling drinks and hors d'oeuvres at corporate events -- Seeing through that silverware glare: how dining etiquette and business -- Success go hand-in-hand -- Thank-you notes and business letters : how expressing gratitude can make -- An impact -- Jet setting to success : business travel and etiquette -- Going global : business and etiquette around the world.