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An assessment of customer satisfaction: using patient information for quality improvement.
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An assessment of customer satisfaction: using patient information for quality improvement.
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U.S. Army - Baylor University Graduate Program in Health Care Administration; Awarded the Boone Powell Award for Scholarship Winners, 1993
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Title
An assessment of customer satisfaction: using patient information for quality improvement.
Call No
CDMS Army-Baylor University Graduate Program in He
Digital Link
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Authors
Smith, Dorothy A
Subjects
Patient Satisfaction   Total Quality Management
Language
English
Published
U.S. Army Medical Department Center and School, Fort Sam Houston, Tex., 1993.
Target Audience
Unknown or not specified