"Drawing upon the findings of a content analysis of over 1,000 articles from a variety of news outlets, along with the completion of 40 interviews with senior leaders from ten major research universities across the United States, the author presents a crisis leadership framework that can be useful for academic and administrative leaders in navigating those crises that are most germane to institutions of higher education. The book introduces readers from various academic disciplines to the relevant scholarly literature at the intersection of leadership in higher education, crisis management/communication, and organizational communication. Featured in this book are specific models and tools for current leaders in higher education, including a taxonomy of crisis types that are most germane for colleges and universities, a continuum for thinking through communication during crisis situations in higher education, and a scorecard of skills, values, and competencies required for effective crisis leadership"-- Provided by publisher.

The landscape of crisis in higher education : introduction and context -- The social construction of crisis in higher education : the perception of crisis, the reality of crisis -- The process of defining and labeling phenomena as crises -- The characterization and categorization of crises in higher education -- Centrality of communication in the theory and practice of crisis leadership -- Crisis adaptation of leadership competencies scorecard for leaders in higher education -- Implications for effective crisis leadership in higher education.

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