This book shows us how understanding and utilizing emotional intelligence can be the key to exceeding our goals and achieving our fullest potential. The authors use their experience as emotional intelligence researchers, consultants, and speakers to revitalize our current understanding of emotional intelligence. They have combined their latest research on emotional intelligence with a quick, easy-to-use format and cut-to-the-chase information to demonstrate how this other kind of "smart" helps us to decrease our stress, increase our productivity, understand our emotions as they happen, and interact positively with those around us. The book brings this concept to light in a way that has not been done before by making EQ practical and easy to apply in every aspect of our daily lives.

"A Fireside book."

Pt 1. What is emotional intelligence, really? The discovery. Phineas Gage : a tragic accident uncovers the secrets of emotional intelligence (EQ) ; The other side of smart : what does emotional intelligence look like? -- Amazing EQ. Half a million surveys : what do they teach us about the need for emotional intelligence? ; The impact of emotional intelligence : how does emotional intelligence affect your health and happiness? -- pt. 2. Discover your emotional intelligence: The emotional intelligence appraisal. Testing for emotional intelligence ; The emotional intelligence appraisal : how does it work, and how do I complete it? -- Important questions. Seven key questions : getting started. -- pt. 3. How to increase your emotional intelligence: Changing your mind. Your brain is plastic : can I really change my brain? ; Learning that lasts : how can I move from motivation to a lasting change? -- Building your skills. Personal competence : improving how you understand and manage yourself ; Social competence : listening so people will talk and talking so people will listen. pt. 4. Going places: Bringing emotional intelligence to work. Taking your game to the next level : how can you use emotional intelligence to advance your career? ; Taking your team to the next level : how can your team use emotional intelligence to achieve its goals? -- Taking emotional intelligence home. Emotionally intelligent relationships : deepening the connection with your partner ; Emotionally intelligent parenting : raising a happy child. -- Appendix. A technical report on the emotional intelligence appraisal.