The Nature of the Digital Practice Model and the Benefits to You and Your Firm -- The 10 Steps to a Digital Practice -- Infrastructure -- Broadband -- The CPA Technology Toolkit -- Scanning Solutions -- Document and File Management Systems -- Trial Balance Working Paper Software -- Client Portals-Gateway to the Future -- Workflow Software -- Cloud-Based Client Accounting System -- Security and Disaster Recovery -- Developing and Implementing Your Technology Plan -- Case Studies -- Appendix A: Sample Tax Services Process Review -- Appendix B: Glossary -- Appendix C: Resource Center -- Appendix D: AICPA SOC References and Resources -- Appendix E: Reporting on Controls at a Cloud Computing Service Organization.