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Customer service in health care : a grassroots approach to creating a culture of service excellence
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Title
Customer service in health care : a grassroots approach to creating a culture of service excellence
Call No
362.1 068
Digital Link
Authors
Language
English
Published
San Francisco : Jossey-Bass ; Chicago : Health Forum, [2000].
Publication Desc
1 online resource (179 pages) : illustrations.
ISBN
9781119020318 (e-book)
Title
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