This book aims to enable readers to understand and implement, via the widely used statistical software package Minitab (Release 16), statistical methods fundamental to the Six Sigma approach to the continuous improvement of products, processes and services. The second edition includes the following new material:Pareto charts and Cause-and-Effect diagramsTime-weighted control charts cumulative sum (CUSUM) and exponentially weighted moving average (EWMA)Multivariate control chartsAcceptance sampling by attributes and variables (not provided in Release 14)Tests of associ.

Front Matter -- Introduction -- Data Display, Summary and Manipulation -- Exploratory Data Analysis, Display and Summary of Multivariate Data -- Statistical Models -- Control Charts -- Process Capability Analysis -- Process Experimentation with a Single Factor -- Process Experimentation with Two or More Factors -- Evaluation of Measurement Processes -- Regression and Model Building -- Learning More and Further Minitab -- Appendix 1: Sigma Quality Levels and Number of Nonconformities per Million Opportunities -- Appendix 2: Factors for Control Charts -- Appendix 3: Formulae for Control Charts -- Appendix 4: Tests for Evidence of Special Causes on Minitab Control Charts -- References -- Index -- Minitab.