Agile development methods began to emerge around 20 years ago. However, it was not until the early 2000s that they began to be widely used in industry. This growth was often due to the advent of Internet services requiring faster cycles of development in order to heighten the rate at which an ever-greater number of functionalities were made available. In parallel, user-centered design (UCD) methods were also becoming more and more widely used: hence, user-centered design and agile methods were bound to cross paths, at least in the telecoms industry! During this period, in the field of telec.

FOREWORD; CHAPTER 1. INTRODUCTION; CHAPTER 2. INTRODUCTION TO THE METHODS EMPLOYED; 2.1. The agile method -- Scrum; 2.2. User-Centered Design method; 2.3. User testing method; CHAPTER 3. SOURCES FOR THIS WORK; 3.1. State of the art; 3.2 Feedback on application of the first version of the UCA method; 3.3 Elements retained for the construction of the UCA method; CHAPTER 4. DESCRIPTION OF THE USER-CENTERED AGILE METHOD; 4.1. Roles present; 4.2. Ceremonies; 4.3. Artifacts; 4.4 Progression of the method; 4.5 Implication of the method in terms of workload; CHAPTER 5. CASE STUDIES. 5.1. Application of the User-Centered Agile methodon the Cat's Eyes project5.2. Application of the User-Centered Agile methodon the Bind project; 5.3 Balanced evaluation of the case studies; CONCLUSION; BIBLIOGRAPHY; INDEX.