"John Baldoni's new book on the power of Grace is a must read for all of us and particularly for anyone seeking to serve in a leadership role. In a world where good manners and courtesy sometimes seem to have gone out of style, this book is a practical guide for bettering relationships in all types of human connections. In a spiritual sense grace is unearned and as such, it is yours to use for the betterment of self and others. Grace as a gift is a catalyst for positive change to enable the greater good. "-- Front cover flap.