Both highly informative and entertaining, Multicultural Manners gives readers the understanding they need, the perfect words to say, and the correct behavior to use in a wide range of cross-cultural situations. This incisive and award-winning guide to etiquette features completely updated etiquette guidelines with special emphasis on post September 11 culture clashes as well as a brand-new section that demystifies unfamiliar cultures in the news. Norine Dresser identifies key cross-cultural hot spots and suggests methods that foster respect for diversity. Readers will discover the dos and don'ts of successful business and social interaction, detailed tips on avoiding embarrassment in a variety of social settings, amusing firsthand accounts of cultural gaffes, a breakdown of customs, religions, languages, and ethnicities for seventy different countries, and appropriate etiquette for innumerable settings. ... from publisher's description.

2. Clearing cultural confusions -- A quick reference guide -- Map -- Africans -- Algerians -- Egyptians -- Eritreans -- Ethiopians -- Ghanaians -- Kenyans -- Liberians -- Libyans -- Malians -- Moroccans -- Nigerians -- Rwandans -- Somalis -- Sudanese -- Tunisians -- Ugandans -- Asians -- Bhutanese -- Chinese -- Japanese -- Koreans, North -- Koreans, South -- Taiwanese -- South Asians -- Afghans -- Bangladeshis -- Indians -- Myanmar/Burmese -- Nepalese -- Pakistanis -- Sri Lankans -- Southeast Asians -- Cambodians -- East Timorese -- Filipinos -- Indonesians -- Lao -- Malaysians -- Singaporeans -- Thai -- Vietnamese -- The Balkans -- Albanians -- Bosnians and Herzegovinans -- Croats -- Macedonians -- Serbians and Montenegrans -- Slovenians/ Slovenes -- Independent members of the former USSR -- Armenians -- Azerbaijanis -- Belarusians -- Estonians -- Georgians -- Kazakhs -- Kyrgyz -- Latvians -- Lithuanians -- Moldovans -- Russians -- Tajiks -- Turkmens -- Ukrainians -- Uzbeks -- Middle Easterners -- Iranians -- Iraqis -- Israelis -- Jordanians -- Kuwaitis -- Lebanese -- Saudis -- Syrians -- Turks -- United Arab Emirates -- Yemenis.