Item Detail Information
An assessment of customer satisfaction : using patient information for quality improvement
Book
An assessment of customer satisfaction : using patient information for quality improvement
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Title
An assessment of customer satisfaction : using patient information for quality improvement
Authors
Smith, Dorothy A
US Army Medical Department Center and School
Subjects
Total quality management.
Total quality management.
Total quality management.
Language
English
Published
Fort Sam Houston, Tex. : U.S. Army Medical Department Center and School., 1993.
Publication Desc
v, 128 pages ;
Series
U.S. Army - Baylor University Graduate Program in Health Care Administration.
Target Audience
Adult
Dimensions
28 cm.
Awards Note
Awarded the Boone Powell Award for Scholarship Winners, 1993