"Today's long-term care facility is a complex organization that must comply with numerous laws and regulations while delivering high-quality services and connecting with the community and other stakeholders. Effective Management of Long-Term Care Facilities, Second Edition explores the day-to-day operations of the long-term care facility and provides critical skills to current and future long-term care administrators for delivering quality, cost-effective services."--Jacket.

Introduction to long-term care -- Overview of long-term care -- Long-term care policy : past, present, and future -- The long-term care industry -- External and internal environments -- Responding to the external environment -- Legal environment -- Regulation and enforcement -- Financing and reimbursement -- Internal environment and culture change -- Organization and delivery of services -- Social services, admission, and discharge -- Medical care, nursing, and rehabilitation -- Recreation and activities -- Dietary services -- Plant and environmental services -- Administrative and information systems -- Governance and management -- Effective governance, leadership, and management -- Effective human resource and staff development -- Effective marketing and public relations -- Effective budgeting and financial controls -- Effective quality and productivity management -- Case studies.