"The processes for acquiring, cataloging, and preserving resources have undergone dramatic changes in the past decade, and library technical services departments have had to evolve quickly in response. Often, librarians asked to take on technical services management roles find themselves both underprepared and without guidance from their institutions"--Page 4 of cover.

Administrative organization of the department -- Responsibilities and authority of the manager -- Planning technical services policies and programs -- Vendor relations -- Staffing the department -- Budgeting and finance -- Impact of digital resources -- Relationships beyond the department -- Evaluating the department -- Concluding thoughts.