Master-certified life coaches with the Institute for Life Coach Training, founded by Williams, introduce life coaching as an "operating system" for helping people navigate life transitions. After reviewing the history of this new profession, they discuss the skills entailed; distinctions between coaching, consulting, mentoring, and therapy; defining/refining life purpose; and dealing with obstacles by developing "flexible optimism." Chapters drawing on eclectic sources (e.g., poets, psychologists, The Purpose-Driven Life) include frequently asked questions, exercises for both coaches and clients, and resources.

Listening as a coach -- The language of coaching -- Coaching as a developmental change process -- Empowering the client -- Stretching the client -- Creating momentum with the client -- The power of purpose -- Design your life -- What gets in your way -- Steering your life by true north -- Walk the talk -- Play full out -- How wealthy are you? -- Mind-set is causative -- Love is all we need.