"Collaborate to Compete offers a practical, applied approach to fostering a spirit of cooperation not just within in an organization, but also with suppliers, customers, and even competitors to gain a competitive advantage." "Many knowledge management initiatives and approaches have failed in their attempt to harness and share the knowledge resident in organizations because they focus on technology, systems, and the valuation of intellectual property, but often neglect the human side. Collaborate to Compete goes beyond the traditional technological approaches of knowledge management systems to address the human challenges, as well as the psychological, cultural, and organizational barriers to employees, suppliers, and customers actually using these systems."--Jacket.

Includes index.

Introduction: The Dawning of a New Era: Internet, Knowledge and Collaboration --The Transformation of Commerce by Information Technology -- The Internet and Knowledge Management: Collaboration is the Missing Link -- What Is a Collaborative Organization? -- The Challenge of Collaboration -- Why the Internet Creates a Natural Environment for Collaboration -- The Obstacles to Collaboration -- Not Collaborate or Compete, but Rather "Collaborate to Compete" -- The Eight Key Messages of the Book -- The Impact of the Internet on Business: The Need for Collaboration -- The Internet and Commerce -- Internet Culture -- Communities of Practice (COP) -- Alignment: A Strategy for Connectivity and the Use of the Internet -- Internet as a Marketing Tool -- Customer Relations and Product/Service Support -- Collaborative Product Development and Manufacturing -- Knowledge Management and the Internet -- Data, Information, Knowledge and Wisdom -- Knowledge, Value and Values -- Knowledge: The Tacit and the Explicit -- The Anatomy of Knowledge -- Can Knowledge be Managed? The Need for a Collaborative Knowledge Management Strategy -- The Need to Democratize Decision Making -- Lifelong Learning: Job Security in the Knowledge Era -- Creating a Knowledge Management Strategy -- The Importance of Knowing What You Know and What You Do Not Know -- What Is a Collaborative Organization? -- Commerce and Socialization -- Five Economic Ages -- The Two Types of Information/Knowledge Workers -- The New Role of Knowledge in the Knowledge Era.