Suitable for any supply chain professional developing or refreshing a supply chain strategy, this book offers practical approach for developing and implementing breakthrough customer-driven integrated supply chain strategies designed to generate best in class operating and financial performance for any enterprise.

Introduction -- Start with your customers -- Assess your internal supply chain capabilities versus best in class -- Evaluate the supply chain game changers -- Analyze your competition's supply chain -- Survey supply chain technology -- Manage risk in the global supply chain -- Determine new supply chain capabilities and develop a project plan -- Evaluate organization, people and metrics -- Develop the business case and get buy-in -- A case study: developing a supply chain strategy.