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An evaluation of the implementation of total quality management in a service organization
Book
An evaluation of the implementation of total quality management in a service organization
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Title
An evaluation of the implementation of total quality management in a service organization
Call No
LD4331.E555
Authors
Stevens, Charles Stanford, 1939-
Old Dominion University. Dept. of Engineering Management
Subjects
Total quality management--Evaluation.
Total quality management--Analysis.
Leadership--Research.
Language
English
Published
1993.
Publication Desc
xv, 526 p. : ill. ;
Dimensions
28 cm.