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At America's service : how corporations can revolutionize the way they treat their customers /Karl Albrecht.
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Title
At America's service : how corporations can revolutionize the way they treat their customers /Karl Albrecht.
Call No
HD9981.5
Authors
Subjects
Language
English
Published
Homewood, Ill. : Dow Jones-Irwin,c1988.
Publication Desc
ix, 241 p. : ill. ; cm.
ISBN
1556230958 :$19.95
LCCN
88003564
